Tel: 01953 433 899 Creating great websites in Norwich, Norfolk and across the country

How We Work

The first thing we need is to learn about your business and so we do a lot of listening at this stage.  If you’re nearby in Norfolk or north Suffolk you can always come along to see us or we can come along to see you.  Having said that, face to face conversations are not that essential – we’re pretty good with telephone calls as well.  The important thing is that the choice is yours.

Whichever way your project is handled, our aim is to come up with ideas that will set your website design at a level above the competition.  Your website is your ‘shop window’ and we will ensure it’s well dressed and looks its best.

So, what is the procedure and how does it all work?  Well, typically you will get in touch and explain what it is you have in mind.

1. Website Design Concept

Having listened carefully to you and having asked a number of questions we will have a clear idea of what it is you want.  We will also have some ideas of how to get your thoughts and ideas published by way of a website.

It may be of course that you know exactly what it is you want.  In that case we will follow your ideas and design.  If you are not totally certain although have some rough ideas then we will be pleased to offer our thoughts and experience until you are happy with the proposal.  And, if you have no idea at all what it is you want and how to get started then you join the ranks of many of our clients and we are here to help.  We’re certain you’ll like what we come up with and if not just say and we’ll do it all over again.  You’ll also find our websites look good on everything from desktop computers to smartphones.

2. Images, Text & Branding

Images for a website design are all important but if you are uncertain as to either the text or the images then we can assist.  We can write the text for you and/or we can take images for you with our professional grade cameras and lenses.  We also have access to a vast stock library where we can normally download suitable images should you need them.  This can be very useful and very affordable too in the right circumstances.

Because we are keen photographers with a full range of professional lenses and camera equipment, up to date images of premises, for example, is not a problem.

You may already have a logo but if not then that’s something we can handle for you.

3. Written Quotation

We will write to you very quickly in order to confirm our discussion just as soon as we have this level of detail.  This will ensure no misunderstanding and give you a firm written quote.  The quote for your website design will not alter unless of course your requirements alter.  We will always advise you of any additional costs in advance should they occur.

4. Creating the Site

We will set about your website design incorporating either your text and your images or our text and images as directed by you as soon as we know you are happy with the quotation

At this stage we will put the site on line privately so only you and your chosen friends can now review it. You can then advise of any tweaks in the design until you are perfectly happy with the result.

Once you are quite happy we can then think about going live and this is when we invoke our special built in SEO program.  The site will be refined for Keywords, Site Description and Page Titles for the best possible results in all search engines.

We will give you a short training session once the website is live.  That’s all it needs, and you will then be free* to add, amend or delete text and images by yourself thereby keeping the site up to date.  If you prefer us to do this work for you than that’s no problem and any small changes we would carry out for free anyway.
* Premier Plus sites and above.

5. How long will all this take?

Well, once we have all the relevant details from you which includes your chosen domain name, the text and images you want, then the first draft should be available for you to see within no longer than a few days.  The final design will be ready to go live within 14 working days.

But, it all depends on you – the quicker you can get the information to us, the quicker we can respond.

6. What's Next?

Well, let’s get the ball rolling – just pick up the phone and call 01953 433 899 (ask for Brian) and we can talk it through.  No obligation.  Following the phone call we will write to you and you then have time to think it over at your leisure.

  • No Hesitation in Recommendation

    Brian’s knowledge was invaluable in getting our website up and running. He dealt with all the issues after our initial discussions. We are very pleased with the level of service offered and didn’t hesitate in posting this recommendation.

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  • Alan PorterAlan Porter

    Brian of Caston web design built a web site for me which, after my very tight brief was excellent, it did exactly what I wanted, as being a photographer I wanted a visual look to my web site to let the pictures do the talking, which is exactly what I got!

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  • michael stringermichael stringer

    Brian created our website in May 2018,unbeknown to our business the website crashed and Brian noticed this and dealt with our IT host to get the website up and running again in no time at all. Brian's experience in dealing with this was invaluable and would recommend his services to any business.

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  • Alun MorganAlun MorganFitness & Nutrition

    Very very happy with my site

    I was very impressed by a number of things. The price I thought was excellent for such a professional service. What impressed me most was Brian’s efficiency and patience. I was constantly asking for changes and these were completed so quickly and Brian was more than happy to do so.

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  • Julie DeadmanJulie DeadmanHR Solutions

    Excellent service and highly professional website

    Many thanks, Brian!
    It has been a pleasure working with you and I am delighted with the finished product. I appreciate things weren’t straightforward but nothing was too much trouble! You really have a “customer first” approach which is much appreciated.  I would not hesitate in recommending your services to anyone looking for a high quality and professional service.

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  • John GriffithsJohn Griffiths

    Brian completed a new website for our Charity and it has proved to be a great asset in communicating our message and making it easy for potential volunteers to get in touch with us. It's easy to use and to update and as a charity we were glad to see that the cost of creating and maintaining were more than reasonable.

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  • Karen LodgeKaren Lodge

    Excellent service provided by Brian. Very understanding with those who are technically challenged like myself 😁 created a website that was both great visually and easy to navigate for both customers and myself and continues to provide excellent after care service. Highly recommended

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  • David BlincowDavid Blincow

    Our village hall trust employed Caston Web Designs to produce a modern website to replace our original. Brian, the proprietor, has designed an intuitive site that is both appealing and informative and it has received much favorable comment. Brian goes to great lengths to ensure he has understood your requirements and to interpret your brief but will also make helpful suggestions during the instruction stage. He is happy to use his client's own photographs but will also if required take photographs in accordance with his client's wishes. We found his pricing to be very favorable.
    We have no hesitation in recommending the service offered by Caston Web Designs.

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